General
- Full payment has to be made at least 1 day prior to the start of the course.
- Extra transport and parking charges may apply and are not included in the course fees. In case class location has paid parking, student need to arrange transport and parking at their own expense.
- In case a student is absent for a scheduled class, it cannot be rescheduled and it will be considered as attended.
- Expalocal reserves the right to cancel or reschedule a session or course due to unforeseen circumstances.
- Students must have 70% of attendance in order to receive Expalocal’s Certificate of Completion at the end of a CEFR Level.
- Group sessions cannot be rescheduled by the student.
- Face to Face Private classes Face to Face Semi – Private classes of 20 hours must be completed within 6 months from the date of the first class taken.
- Students of Face to Face Private classes Face to Face Semi – Private classes have to inform Expalocal at least 24 hours prior for any rescheduling required.
- Discount cannot be used in conjunction with other promotions or special offers.
Refund Policy
- Cancelling 5 or more days prior to the start of a group course = 100% refund of the course fee.
- Cancelling 3 or fewer days prior to the start of the course = no refund.
- Canceling attendance after the start of a group course forfeits the right to claiming any refund or attending a different course.
- The course payment will be valid for 6 months from the date of the first class taken. After that, it will be considered as expired.
- Canceling an ongoing Face to Face Private classes Face to Face Semi – Private classes forfeits the student’s right to claiming any refund.
- If the course is canceled by Expalocal, it is possible to avail a 100% refund of the course fee. This fee will be refunded after 15 working days.
- Books and other learning material that are used will not be refunded or exchanged under any circumstances.
Corporate Training & Courses
- Full payment or 50 % payment with a signed agreement is required in advance to confirm the training.
- At least 48 hour notice must be provided to our Corporate training coordinator for cancellations or re-scheduling else the session will be counted as taken.
- If students do not attend a lesson, the session will still be counted as taken.
- Make up session will not be arranged if participants miss any sessions.
- Students must attend at least 75% of the course to receive Expalocal’s completion certificate.
- Expalocal reserves the right to cancel or reschedule a session or course due to unforeseen circumstances.
- Refund policy applies as per terms and conditions of the agreed training contract.